Shipping + Returns


When will my package be shipped?

Packages will be processed and shipped within 48 business hours of purchase.

When will I receive my package?

Email and text notifications will be sent when orders are shipped or available for in-office pick-up. Method of contact is based on your notification settings.

Packages are shipped via UPS and will arrive 3 to 5 business days after the package is shipped. Expedited shipping is available for an additional fee at checkout.

For in-office pick-up, please allow up to 48 hours for processing and packing.

Can I return or exchange my products?

Due to manufacturer regulations on medical-grade products, Renew Wellness & Aesthetics cannot accept returns or exchanges. All sales are final.

If you have questions about which products are right for you, schedule a Virtual Skincare Consultation with a Renew provider by clicking here.